eScholarship Repository eScholarship Repository California Digital Library
eScholarship > ITSDAVIS > Paper UCD-ITS-RR-94-04

ITS-Davis Papers

ITS-Davis Website

Policies

Search ITS-Davis

Submit a Paper

Notify me of new papers

institute_logo

Institute of Transportation Studies
University of California, Davis

ITS-Davis Papers  •  ITS-Davis Website  •  Policies  •  Search ITS-Davis  •  Submit a Paper

Telecommuting Centers and Related Concepts: A Review of Practice
Michael N. Bagley
Jill S. Mannering
Patricia L. Mokhtarian, UC Davis

Download the Paper (13.9 MB, PDF file) - March 1, 1994 Tell a colleague about it.
Printing Tips: Select 'print as image' in the Acrobat print dialog if you have trouble printing.

ABSTRACT:

Telecommuting centers have been in existence for more than a decade in countries outside the United States. More recently, in the U.S. the potential for these telecenters to relieve urban congestion, to contribute to air quality improvement, and to encourage local economic growth has been recognized. This growing awareness has brought about the need to understand better those pioneering experiences with telecommuting centers, both in the U.S. and elsewhere. This report collects and analyzes information on established telecommuting centers and related concepts for the purpose of providing input to the planning and operation stages of the Residential-Area-Based Offices (RABO) Project, sponsored by the Federal Highway Administration (FHWA) and the California Department of Transportation (Caltrans).

These remote work centers are found on five continents, in at least twenty countries including the U.S., and in a variety of functional forms. Few of these existing centers are consistent with the emphasis of the RABO project on residential proximity with primary access being via walking, bicycling, transit and neighborhood clean fuel vehicles. Despite these differences, this review still has important lessons for the RABO and other telecommuting center projects.

Our findings suggest that the most persistent of these remote work center forms at this point are the rural telecottage and single-employer satellite office. The multiple-employer telecenter has had mixed success in demonstrations to date, possibly due to the complexity involved in implementing and operating this type of facility.

It was found that early, extensive marketing efforts are crucial to center success, as is close attentiont to the elements of site selection. Critical barriers are to the adoption of multiple-employer telecommuting centers include reluctance of employers to bear the cost of two workspaces per telecommuting employee, and managerial resistance to supervising remote employees, and concern over the security of proprietary information. In general, the concept of a multiple-use center (rather than a "pure" telecommuting center) appears to be a robust model for success in remote work facilities.

SUGGESTED CITATION:
Michael N. Bagley, Jill S. Mannering, and Patricia L. Mokhtarian, "Telecommuting Centers and Related Concepts: A Review of Practice" (March 1, 1994). Institute of Transportation Studies. Paper UCD-ITS-RR-94-04.
http://repositories.cdlib.org/itsdavis/UCD-ITS-RR-94-04

 
bar
Open Archives Initiative eScholarship is a service of the California Digital Library bepress