UC San Diego Library

Structural changes in library leadership and services impact how librarians experience their work. When faced with externally imposed change, our public services team did more than adapt and navigate. We partnered management with organizational development to build a more inclusive team through shared visioning. Recognizing that everyone’s experience of change is unique, we employed a variety of tools and techniques to discover factors underlying motivation and resistance. We will share how we built our leadership skills to move a large team through change while respecting the identities, professional values, and experiences of each individual in the team.