The Ralph and Goldy Lewis Center for Regional Policy Studies

The goal of this study is to evaluate the BruinHub one year after its opening in Fall 2021. BruinHub is a space dedicated to serve long-distance commuter students at UCLA. Primary research questions for this project are:1. Does BruinHub serve the intended target audience of long-distance commuters, including commuters who experience some form of housing insecurity?2. What changes to the current and proposed BruinHub program(s) would further benefit the intended audience?For this study, I analyzed the BruinHub Passholder registration data, conducted one-on-one interviews with UCLA students and staff, and conducted on site observations in the BruinHub space.BruinHub is the first step in the right direction in addressing the needs of long-distance commuters. However, there are more improvements that can be implemented in order to reach its full potential, especially by prioritizing and directly serving its intended audience.Recommendations to come out of this study involve spatial recommendations, programming recommendations, and recommendations for outreach and data collection. While many of the suggested improvements will be challenging to implement, students and staff must actively advocate for the changes. The newly opened second location, BruinHub Strathmore, presents an opportunity to address many of the current concerns and service gaps that BruinHub experiences.